News & Notices

Self-Service Center

We offer convenient, online solutions for interacting with your account. View your usage and billing history, update contact information, set up eBilling, and make payments online! Click here for more information.

After-Hours Emergencies

In the event of an after-hours emergency, please call your local office and follow the prompts in order to receive assistance.
Emails sent through this webpage are not monitored continuously after-hours and on weekends/holidays; therefore, it may be some time before we are aware of your problem.
Thank you for assisting us in this regard.

Featured News

Haloacetic Acid Info Sheet

3/27/2023

Wilderness water system customers recently received notice of elevated Haloacetic Acid levels. There is more information below.

Recent News

Payment Arrangements

4/6/2021

Late penalties and disconnections will resume on April 21, 2021. Rapidan Service Authority is aware that many of our customers are struggling to make ends meet during this difficult time. If you are struggling to pay your RSA bills, please complete the payment arrangement form on our...

Rate Increase

8/31/2020

Attention Customers in the following areas:

Locust Grove, Rt. 20, Rt. 15 & Madison

The RSA Board of Members postponed rate increases that were to go into effect in June & July of 2020. The increases will start to appear on statements billed the end of September and the middle of...

Late Penalty Policy Change

3/17/2020

Over the past 50 years, Rapidan Service Authority (RSA) has made all decisions with customers in mind; no private investors or stakeholders are involved in management or rate-setting. Given the current health and economic crisis we are all facing, RSA recognizes that some customers may struggle...

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