Payment Options
Automatic Recurring Payments
Automatic Payments are the easiest way to ensure you never miss a due date; just set it and forget it! Set up automatic payments through the RSA Customer Portal. Please note there is a processing fee for credit/debit transactions; however, eCheck payments are free.
Online Payments
To make a one-time payment or setup recurring payments using a credit/debit card or eCheck, visit the RSA Customer Portal. We accept Visa, Master Card, Discover Card, American Express, and eCheck. Please note there is a processing fee for credit/debit transactions; however, eCheck payments are free.
Phone Payments
If you would like to make a payment over the phone, call your local office and follow the prompts to pay using the automated system. Please note there is a processing fee for credit/debit transactions; however, eCheck payments are free.
Payment By Mail
If paying by check or money order through the mail, please send your payment coupon (from the bottom of your billing statement) along with the payment. Be sure to allow five to seven business days for your payment to be delivered to RSA and posted to your account. If you are worried that your check may not arrive on time, consider paying by eCheck or credit/debit card over the phone or online.
In-Person Payments
During Office Hours: You may pay by cash, check, money order, credit/debit card at your local RSA office. At this time, we are unable to provide change for cash transactions; the entire payment will be applied to your account as a credit. Also, please be aware that our payment processor charges a fee for credit/debit card transactions.
After Hours: You may drop your payment (check/money order and payment coupon in a sealed envelope) through the door slot or in the payment drop box at your local office. If you do not have your payment coupon (from the bottom of your billing statement), please be sure to list your account number on the check to ensure that the payment is properly applied.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Payment Address
Rapidan Service Authority
PO Box 736
Locust Grove, VA 22508