- News & Notices
- Customer Service
- Self Service
- Start or Stop Service
- Found a Leak?
- Filling a Pool?
- Diagnose a High Bill
- Set Up Auto Pay
- Frequently Asked Questions
- Self-Service Center
- Contact Us
New Service Request
Welcome to the Rapidan Service Authority Community. Please submit the Service Application and Agreement to apply for service. If you will be renting, your landlord will also need to submit the Landlord Authorization Form.
If you are requesting service for new construction, please contact your local RSA office.
Please submit your New Service request at least two (2) business days prior to the desired Turn On date.
If you require same-day or next-day service, contact your local RSA office to confirm that we are able to fulfill your request.
We look forward to serving your water needs.
A $10.00 non-refundable set-up fee is charged to each new RSA account.
Additionally, a deposit is required for all new accounts. Once your account is set up, an RSA Customer Service Representative will contact you regarding the deposit amount and due date.
For homeowners, the deposit is credited to your account after 12 consecutive on-time payments. If you move out prior to receiving this credit, the deposit will be applied to your final bill. A check for any remainder will be mailed to the forwarding address you provide with your Account Termination Request.
For renters, your deposit is held until you move. The deposit will be applied to your final bill, and a check for any remainder will be mailed to the forwarding address you provide with your Account Termination Request.