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Late penalties and disconnections will resume on April 21, 2021. Rapidan Service Authority is aware that many of our customers are struggling to make ends meet during this difficult time. If you are struggling to pay your RSA bills, please complete the payment arrangement form on our website. Payment arrangements must be made prior to your due date. RSA will consider all applications on a case-by-case basis. If you have questions, please call our office at 434.985.7811 during our office hours - 8am to 5pm, Monday through Friday. Thank you.
Over the past 50 years, Rapidan Service Authority (RSA) has made all decisions with customers in mind; no private investors or stakeholders are involved in management or rate-setting. Given the current health and economic crisis we are all facing, RSA recognizes that some customers may struggle to keep up with their bills. In an effort to reinforce our commitment to the health and well-being of our customers and the community, Rapidan Service Authority will forgo late penalties and service disconnections as of March 20th, until further notice.